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Please check the following:
1. Is the USB cable connected?
2. Check you only have 1 instance of foc.us+ connect running, if you have more, only one will be able to access the COM port used by the dock
3. Check you have the dock drivers installed using powershell (see related articles)
- Last updated: by:
- Mike
- November 13, 2019
- 8:21 am